Why Your Sales Order Management App Needs a Barcode Scanner

By
Monica Orrigo
December 22, 2014

Mobile sales order management applications are awesome for a variety of reasons. A digital catalog within the app is infinitely more portable than a paper equivalent, you can store useful customer information like payment and discount terms, and orders can be written digitally and then instantly synced with your back office for the fulfillment process to begin. But one additional feature that you may not have thought of is the barcode scanner. If your sales order management tool has this feature, you can speed up the order writing process even further. To scan, you can use the camera on your mobile device or invest in a bluetooth scanner if you’re using an older generation device with a lower quality camera. Some scanners like the Linea Pro series can attach right to your smartphone, while others like the Socket Mobile series are separate pieces of equipment. Though not all sales order management software users employ this function, those who do love the speed and convenience it offers. Here are some of the things you can accomplish with it.

Why Your Sales Order Management App Needs a Barcode Scanner

1. Check pricing or inventory: If you’re at a store visit and your customer pulls out a particular item that they’d like to see in the catalog, all you have to do is scan the barcode. It’s the quickest way to look up a physical product in your database. This is especially useful for quick price or inventory checks. 2. Add products to an order: If you’ve already started writing an order for a particular customer, all you need to do is scan a barcode to add a product to the cart. You can then adjust the quantities in the app. If the customer is ordering a small number of items, you can just scan the barcode several times; each time you scan, the quantity will increase by one multiple. 3. Give the scanner to your customers: You know how people can get a little carried away when scanning items in a store to add to a wedding registry or something similar? Use that to your advantage. Some sales reps simply offer the scanner to their customers, allowing them to scan whatever products they want. It’s a modern, interactive experience for your buyers, and it can mean bigger orders for you. 4. Use a barcode sheet: If you don’t always have physical products on hand, you can also make use of a barcode sheet. This method is often used by smaller brands with a more manageable number of SKUs. By cutting out the search navigation step in the digital catalog, it’s a quick, convenient way for them to look up products and add items to orders.   Uploading barcodes along with your other product information is a one-time investment that can pay off with huge time savings over the long run. As with any other information in the database, you can always make updates. Adding, removing, or changing barcodes in the system is easy. In high-speed situations like trade shows, when multiple orders could be taking place at the same time and buyers have just minutes to spend in your booth, using a barcode scanner can be the fastest way to search for products and add them to your customer’s cart. Questions about this feature? Let us know in the comments.