The Handshake website is the central hub where you’ll receive all inbound orders from the field.
Once an order is written on Handshake on iPad or iPhone, customer service can immediately log in to the Handshake website and review, modify or complete the order to start the fulfillment process. This is web based order management at its finest.
Have you started to pick and pack an order? Great! Change the order's status to “Processing” or “Complete” on the Handshake website and your change will be pushed immediately out to the field, giving them feedback on the order's status.
This locks the order from being edited, and ensures you and your sales team are always in sync.
The Handshake website is also where you can export your order lists in a customizable CSV format that you can import directly into your ERP. This is web-based order management at its best.