Your retailers are busy managing the day-to-day operations of their business. They don’t have time to wait on hold with customer service to reorder products and have basic account questions answered.
Handshake Direct helps you stand out by providing retailers with 24x7 online service. On their own time, your retailers can make purchases, educate themselves about your products and brand, and check basic account details like order status just like they do as online consumers.
Personalize each retailers experience with a platform built to handle the complexities of B2B eCommerce. Handshake Direct simplifies shopping by delivering a curated catalog that includes retailer-specific pricing, HD images and rich product information for only the products a retailer purchases. Retailers can easily browse and search the catalog, add and remove products from their shopping cart, and quickly review the items before checking out. Since you have their shipping and payment details on-hand the checkout process is a breeze.
After ordering, retailers will immediately receive a confirmation email customized with your logos and information. The order instantly appears on the Handshake website to allow your back office staff to review, process and ship the order as soon as it is written.
This straightforward, familiar approach to eCommerce makes your B2B portal easy to use for retailers without any additional training. Even better, it improves retailer loyalty by making it even easier to do business with you.